Step-by-step actions in the first hour of a basement flood - the difference between an insurance claim and a total loss.
First 5 minutes
Kill the power to the basement at the panel. Shut off the water main if the source is a supply leak. Photograph everything for insurance before you move anything.
Next hour
Call a plumber to stop the source, then a restoration company. Don't wade into standing water until the power is confirmed off.
